Member Engagement Strategist

The rewards of member acquisition should be celebrated but the joy can be short-lived if the organisation has not created a vibrant member engagement and retention ecosystem. 

 

Pratiko can develop and execute practical and cost-effective solutions
to create an extremely-satisfying experience for members 
that can lead to a sustainable future for the member-based organisation.  

Our Member Acquisition, Retention & Engagement services include --

Benchmark the current benefits and features to attract new members
Survey members to know your
Net Promoter Score, and beyond

Unlock the reasons why members join

Get to know your member avatar

Know how to help solve the problems and challenges members face

Identify where you can improve your relationship with members

Setting goals for your membership engagement strategy

Analyse the member engagement spectrum

Define the member engagement metrics 

Identify and nurture those members that act as 'ambassadors'

Explore the reasons that contribute to member apathy

Collect meaningful feedback from members to enrich member services

Audit the effectiveness of current retention and engagement activities

Multi-dimensional analysis of membership growth

Statistical reporting of member attrition to reveal key areas requiring improvement

Free Consultation

 

Contact Us to arrange a consultation at your organisation to discuss your Member Engagement & Retention requirements

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